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Contact Us
Stuck on something, or just want to check before you apply? Drop us a message. We answer by email.
Send Us A Message
We reply to the email address you give us. One request: please leave ID and bank account numbers out of the message.
Our Details
EzyFund
Westway Office Park, 18 The Boulevard, Westville, Durban, 3629, South Africa
Email: info@ezyfund.co.za
Before You Write
The answer might already be on one of these.
Questions About An Existing Loan?
Your agreement is with your lender, so for repayments, statements, settlement figures or debit orders, they are the people to call. Their number is on your agreement.
Need Help With Debt?
Free, confidential help is available. The National Credit Regulator can refer you to a registered debt counsellor: 0860 627 627.
Other Ways To Get Help
These official bodies can help with complaints, scams, your personal information and debt.
A Complaint About A Lender
Raise it with the lender first. If it isn't resolved, contact the National Credit Regulator at complaints@ncr.org.za.
Report A Loan Scam
Asked to pay a fee up front to "release" a loan? Don't pay. Report it to the NCR on 0860 627 627.
Your Personal Information
Choose "My personal information" in the form above. You can also contact the Information Regulator.
Debt Counselling
If you can't keep up with your debts, a registered debt counsellor can help you restructure them. Ask the NCR for a referral.
Contact Questions
A few things people usually want to know first.
How Will You Reply To Me?
By email, to the address you enter in the form. Please check your spam folder if you have not heard from us.
Can You Tell Me If My Loan Was Approved?
The lender reviews your application and contacts you directly with their decision. If you have not heard back, contact the lender, or send us a message and we will try to help.
How Do I Get A Settlement Figure Or A Statement?
Ask your lender. They manage your loan account and can give you an up-to-date settlement figure or statement.
Can I See, Update Or Delete My Personal Information?
Yes. Under POPIA you can ask what information we hold about you and ask us to correct or delete it. Send us a message and choose “My personal information”.
Ready To Apply?
Have a look at the cost first. If it works for you, the form takes about 3 minutes, and nothing is final until you sign with the lender.